Returns / Exchanges
Returns & Exchanges
- Ooh La La accepts returns up to 14 days from the date of delivery.
- Items must have original tags still attached, un-worn, and in original condition.
- You may return your item via mail or in store.
- You are responsible to shipping back to us.
- Tracking is suggested on all returns.
- Insurance is suggested for items over $75
- If you need to exchange an item (size, color, etc.) there will be a charge for the second shipment.
Location & mailing address:
Ooh La La Boutique
274 Water St
Excelsior, MN 55331
Once your item is received we will refund your order same day. Refunds are then deposited back into your original form of payment. Please allow 3-5 business days for the refund to appear in your account. Your refund will be the amount paid less our cost to ship to you. Shipping charges are not refunded.
Clearance Items are final sale in-store and online. Gift Cards are not returnable.